Reference

aseptoto Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an aseptoto account, use DANA or QRIS, and move between the lobby and your wallet.

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aseptoto aseptoto Privacy Policy For Your Account
REQUEST HELP SAFELY

Three Ways To Ask About Privacy

A clear contact route helps you control your information without guessing which team to reach. Start from the support link inside your aseptoto account and include the phone number or transaction reference connected to your request. We use those details to locate the right record, while you should never send a wallet PIN or password. Where local law permits, we can explain the next step for access, correction, or deletion.

Team online

Account support link

Open the support link after login and choose a privacy request. Include your registered phone number, device type, and the specific record you want us to check.

Payment record check

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, share the transaction reference and status shown in your account, never your wallet password.

Policy access request

Ask for a copy, correction, or removal assessment through the account support route. We may request an account step to confirm that the request is yours.

DATA HANDLING DETAILS

Six Privacy Controls We Explain

Privacy depends on practical controls, not broad promises. We separate the information needed for account access from payment references, device activity, and messages sent to support.

Account collection

We use your phone number and verification details to create and protect account access. Login events and device signals may be recorded to identify unusual attempts and help restore the correct account.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account entry can show method, reference, amount, and status. We do not ask for the wallet PIN or banking password.

Cookie controls

Cookies can keep your session active and remember browser settings. You can adjust browser storage controls, although disabling necessary cookies may interrupt login or return you to the account step.

Account security

We use login checks, verification steps, and device signals to reduce unauthorised access. If your phone changes, complete the account confirmation step before requesting a record change.

Retention process

We keep account, payment, and support records for operational, security, dispute, or legal needs. When a record is no longer needed, our process removes it or separates it from direct account identifiers.

Policy changes

If this Privacy Policy changes, we will publish the revised wording on this page and show the applicable date. Check the policy before opening a new account or changing your wallet details.

Privacy Policy Questions From Indonesia

These answers cover the account, wallet, browser, and contact questions we expect before you open an aseptoto account. They explain the practical route for checking records and requesting changes, while the full Privacy Policy remains the reference for your circumstances and local requirements.

It covers account details, verification records, login activity, device signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

We use your phone number to create the account, complete the clear phone verification step before access, protect login recovery, and match a privacy request with the correct account record.

No. We may retain a payment method, reference, amount, and status for a DANA, OVO, GoPay, or QRIS transaction, but you should never send us a wallet PIN or banking password.

Necessary cookies can keep your session active and preserve browser settings between login and the lobby. You may change browser controls, but blocking required storage can interrupt account access.

Use the support link inside your account, identify the record you want copied or corrected, and include your registered phone number. We may ask for an account confirmation step before responding.

You can submit a removal assessment through the account support route. We consider the request against operational, security, dispute, and legal needs, and access depends on local law.

We retain payment references only while they support account operations, security checks, disputes, or legal needs. After that period, records are removed or anonymised under our retention process.

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